No broadband at all?

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  • Last Post 25 February 2016
Barry Sanchez posted this 24 February 2016

Sky are absolute crap but this is beyond, no broadband wireless in the house and sky and have spelt the password wrong and its my wifes account, I hate them with a passion, any solutions or things to try? I have reset the router, anything else?

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Sussexsaint posted this 24 February 2016

Password to router or password to their online account ?

 

Sorry to be thick

Sussexsaint posted this 24 February 2016

And has this suddenly happened or is it part of a new setup ?

Barry Sanchez posted this 24 February 2016

Password to our account, the lady said she can she the word but someone has spelt it wrong so as I am not the account holder I am goosed!

BTripz posted this 24 February 2016

I take it you mean rebooted rather than reset the router. If that hasn't solved the problem then I would suggest that there is a wider "broadband is down" problem in your area.

Do you have a WiFi connection to the router on any phones/tablets?

pap posted this 24 February 2016

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Barry Sanchez posted this 24 February 2016

All laptops, ps4 and iphones aren't working, just wired up the ethernet cable from the router to the laptop.

BTripz posted this 24 February 2016

BTripz posted this 24 February 2016

Originally posted by Barry Sanchez

All laptops, ps4 and iphones aren't working, just wired up the ethernet cable from the router to the laptop.

So either broadband is down in your area or your router is hosed.

Can you be a Bearsy Price Pikey and jump on your neighbours WiFi?

Sussexsaint posted this 24 February 2016

Sorry to ask in simple terms , do forgive. Do your phones etc show they are connecting to the sky box with the wifi symbol ? Is the router actually working ?

What lights are on on the router ?

Bearsy posted this 24 February 2016 - Last edited 24 February 2016

Originally posted by Barry Sanchez

Password to our account, the lady said she can she the word but someone has spelt it wrong so as I am not the account holder I am goosed!

It's not gonna take Sherlock Holmes to figure out who, in Barry's house, spelt his password wrong. Open+Shut. Next case pls.

Bearsy posted this 24 February 2016

Originally posted by Sussexsaint

Sorry to ask in simple terms , do forgive. Do your phones etc show they are connecting to the sky box with the wifi symbol ? Is the router actually working ?

What lights are on on the router ?

 Don't bother. He don't want help. He just wants to moan about Sky, and the EU.

Barry Sanchez posted this 24 February 2016

Originally posted by Sussexsaint

Sorry to ask in simple terms , do forgive. Do your phones etc show they are connecting to the sky box with the wifi symbol ? Is the router actually working ?

What lights are on on the router ?

 Yes they do but they aren't but the dial is spinning, ps4 can see the router but can't connnect either, the router all 4 white lights are on.

Bearsy posted this 24 February 2016 - Last edited 24 February 2016

wtf kind of internet router does barry have with spinning dials on it ffs

Sussexsaint posted this 24 February 2016

Again really really stupid question if you pick up the landline is there a dial tone?

Bearsy posted this 24 February 2016

it ain't that he said he's got broadband through the Cat5 cable thing, i think, reading between lines, he's nalsed up his wifi, Probably put the password in wrong again.

Barry Sanchez posted this 24 February 2016

Originally posted by Sussexsaint

Again really really stupid question if you pick up the landline is there a dial tone?

 No no landline.

Bearsy posted this 24 February 2016

could be problem with the landline imo

pap posted this 24 February 2016

Originally posted by Bearsy

could be problem with the landline imo

Who needs engineers?

 

Sussexsaint posted this 24 February 2016

Originally posted by Bearsy

could be problem with the landline imo

 Fucking bears,  they take all the honey, they talke all the punchlines, they take the piss then they take the credit for solving a complex IT issue after some genius in Sussex has skillfully guided the caller to the problem.

Ursine wankpuffin

 

Caller, I'm not sure its skys problem I think BT are probably cockingabout with the exchange or something have you tried searching on phoneline problems in your area....I will hold...

Sussexsaint posted this 24 February 2016

Another thought - do you have a contract with sky/landline/router/house ?